Deropo Digital Marketing Agency Return Policy

At Deropo, we are committed to providing exceptional digital marketing services to help your business thrive. Our goal is to ensure your satisfaction with our services. However, we understand that there may be occasions where our clients may need to request a return or refund. Below is our detailed return policy.

1. Service Satisfaction Guarantee

We strive to deliver high-quality services that meet your expectations. If you are not satisfied with our services, please contact us within 30 days of the service delivery date.

2. Eligibility for Returns and Refunds

To be eligible for a return or refund, the following conditions must be met:

  • The service must have been purchased directly from Deropo.
  • A detailed explanation of the dissatisfaction must be provided.
  • A refund request must be submitted within 30 days of the service delivery date.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

  • Customized marketing strategies and plans that have been fully implemented.
  • SEO services after the optimization has been completed.
  • Paid advertising campaigns that have already been launched and spent budget.

4. Return Process

To initiate a return or refund, please follow these steps:

  1. Contact Us: Email our support team at support@deropo.com with your service details and reason for dissatisfaction.
  2. Review: Our team will review your request and may contact you for additional information.
  3. Resolution: We will provide a resolution within 10 business days. If approved, refunds will be processed to the original method of payment within 5-7 business days.

5. Exceptions and Special Circumstances

In certain cases, we may offer partial refunds or credits towards future services. These will be handled on a case-by-case basis, at the discretion of Deropo management.

6. Contact Information

For any questions or concerns regarding our return policy, please contact us at:

  • Email: support@deropo.com
  • Phone: +1-800-123-4567
  • Address: Deropo Digital Marketing Agency, 123 Marketing Way, City, State, ZIP Code